{"id":13474,"date":"2024-11-03T00:16:27","date_gmt":"2024-11-02T23:16:27","guid":{"rendered":"https:\/\/nboldapp.com\/teams-custom-analytics-setup-guide\/"},"modified":"2024-11-07T14:54:49","modified_gmt":"2024-11-07T13:54:49","slug":"teams-custom-analytics-setup-guide","status":"publish","type":"post","link":"https:\/\/nboldapp.com\/fr\/teams-custom-analytics-setup-guide\/","title":{"rendered":"Teams Custom Analytics Setup Guide"},"content":{"rendered":"<p>Setting up custom analytics in <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/group-chat-software\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Microsoft Teams<\/a> can supercharge your organization&#8217;s collaboration. Here&#8217;s a quick guide to get you started:<\/p>\n<ol>\n<li>Access the <a href=\"https:\/\/nboldapp.com\/fr\/centre-dadministration-de-microsoft-teams\/\" style=\"display: inline;\">Centre d'administration Microsoft Teams<\/a><\/li>\n<li>Navigate to Analytics &amp; reports &gt; View Reports<\/li>\n<li>Create a custom dashboard focusing on key metrics<\/li>\n<li>Connect with tools like <a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/products\/power-bi\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Power BI<\/a> for deeper insights<\/li>\n<li>Cr\u00e9er des alertes pour les changements importants<\/li>\n<li>Regularly review and adjust your dashboard<\/li>\n<\/ol>\n<p>Principaux avantages :<\/p>\n<ul>\n<li>Track user activity and engagement<\/li>\n<li><a href=\"https:\/\/nboldapp.com\/fr\/collaborative-approach-in-the-workplace\/\" style=\"display: inline;\">Identify collaboration trends<\/a><\/li>\n<li>Optimize meeting efficiency<\/li>\n<li>Boost productivity across teams<\/li>\n<\/ul>\n<p>Remember: Custom analytics takes about 24-48 hours to update, so be patient when first setting it up.<\/p>\n<p>Quick Comparison:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Fonctionnalit\u00e9<\/th>\n<th>Built-in Reports<\/th>\n<th>Custom Dashboard<\/th>\n<th>Power BI Integration<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Ease of Use<\/td>\n<td>Haute<\/td>\n<td>Moyen<\/td>\n<td>Faible<\/td>\n<\/tr>\n<tr>\n<td>Customization<\/td>\n<td>Faible<\/td>\n<td>Haute<\/td>\n<td>Very High<\/td>\n<\/tr>\n<tr>\n<td>Data Depth<\/td>\n<td>De base<\/td>\n<td>Intermediate<\/td>\n<td>Avanc\u00e9<\/td>\n<\/tr>\n<tr>\n<td>Real-time Updates<\/td>\n<td>Plus<\/td>\n<td>Plus<\/td>\n<td>Oui<\/td>\n<\/tr>\n<tr>\n<td>Export Options<\/td>\n<td>Limit\u00e9e<\/td>\n<td>Moderate<\/td>\n<td>Extensive<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>By leveraging Teams custom analytics, you&#8217;ll gain valuable insights to drive better decision-making and improve your organization&#8217;s collaboration efforts.<\/p>\n<h2 id=\"related-video-from-youtube\" tabindex=\"-1\" class=\"sb\">Vid\u00e9o connexe de YouTube<\/h2>\n<p><iframe class=\"sb-iframe\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/USy63iiCRNY\" frameborder=\"0\" loading=\"lazy\" allowfullscreen style=\"width: 100%; height: auto; aspect-ratio: 16\/9;\"><\/iframe><\/p>\n<h2 id=\"before-you-start\" tabindex=\"-1\" class=\"sb\">Before You Start<\/h2>\n<p>Let&#8217;s get you set up for custom analytics in Microsoft Teams. Here&#8217;s what you need:<\/p>\n<h3 id=\"required-permissions\" tabindex=\"-1\">Autorisations requises<\/h3>\n<p>You&#8217;ll need one of these roles:<\/p>\n<ul>\n<li><strong>Teams or Skype for Business administrator<\/strong>: Full access to all reports<\/li>\n<li><strong>Global reader<\/strong>: View tenant-level aggregate data (no per-user or team data)<\/li>\n<\/ul>\n<blockquote>\n<p>&quot;To learn more about Teams admin roles and which reports each admin role can access, see &#8216;Use Teams administrator roles to manage Teams.&#8217;&quot;<\/p>\n<\/blockquote>\n<h3 id=\"system-needs\" tabindex=\"-1\">System Needs<\/h3>\n<p>Make sure you have:<\/p>\n<ul>\n<li><strong><a href=\"https:\/\/visualstudio.microsoft.com\/downloads\/\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Visual Studio 2022<\/a><\/strong>: Version 17.3 or higher<\/li>\n<li><strong><a href=\"https:\/\/dotnet.microsoft.com\/en-us\/learn\/aspnet\/what-is-aspnet\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">ASP.NET<\/a> and web development tools<\/strong>: Selected in Visual Studio Installer<\/li>\n<li><strong><a href=\"https:\/\/nboldapp.com\/fr\/value-of-microsoft-teams-for-research-and-development\/\" style=\"display: inline;\">Microsoft Teams development tools<\/a><\/strong>: Also in Visual Studio Installer<\/li>\n<\/ul>\n<h3 id=\"teams-admin-center-access\" tabindex=\"-1\">Teams Admin Center Access<\/h3>\n<p>To access analytics:<\/p>\n<ol>\n<li>Acc\u00e9dez au centre d'administration de Microsoft Teams<\/li>\n<li>S\u00e9lectionner <strong>Analytics &amp; reports<\/strong> in the left navigation<\/li>\n<li>Choose your report under <strong>View Reports<\/strong><\/li>\n<\/ol>\n<h3 id=\"needed-licenses\" tabindex=\"-1\">Needed Licenses<\/h3>\n<p>Here&#8217;s what you need:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>License Type<\/th>\n<th>What You Get<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Teams License<\/td>\n<td>Basic Teams features<\/td>\n<\/tr>\n<tr>\n<td>Teams Premium License<\/td>\n<td>Advanced management and reporting<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-viva\/insights\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Viva Insights<\/a> License (E5 plan)<\/td>\n<td>Personal insights for employees<\/td>\n<\/tr>\n<tr>\n<td>Separate Viva Insights License<\/td>\n<td>Premium personal, manager, leader, and advanced insights<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Remember: Teams Premium doesn&#8217;t replace your regular Teams license. You need both.<\/p>\n<blockquote>\n<p>&quot;Teams Premium licenses are not a replacement for Teams licenses; users must have both a Teams license and a Teams Premium license for Teams and Teams Premium features to work properly.&quot;<\/p>\n<\/blockquote>\n<p>Pro tip: Your tenant needs at least one user with an active Teams Premium license for admins to manage Teams Premium features.<\/p>\n<h2 id=\"setting-up-your-dashboard\" tabindex=\"-1\" class=\"sb\">Setting Up Your Dashboard<\/h2>\n<p>Let&#8217;s dive into creating your custom analytics dashboard in Microsoft Teams. This is where you&#8217;ll track and visualize your team&#8217;s collaboration data in a way that makes sense for your organization.<\/p>\n<h3 id=\"finding-analytics-settings\" tabindex=\"-1\">Finding Analytics Settings<\/h3>\n<p>Here&#8217;s how to get to the right place:<\/p>\n<ol>\n<li>Open the Microsoft Teams admin center<\/li>\n<li>S\u00e9lectionner <strong>Analytics &amp; reports<\/strong> dans le menu de gauche<\/li>\n<li>Look for the <strong>View Reports<\/strong> section<\/li>\n<\/ol>\n<p>This is where you&#8217;ll find all the data about how your organization uses Teams.<\/p>\n<h3 id=\"built-in-dashboard-features\" tabindex=\"-1\">Built-in Dashboard Features<\/h3>\n<p>Teams comes with some solid analytics features out of the box. Here&#8217;s what you can see:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Type de rapport<\/th>\n<th>What It Shows<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Teams usage<\/td>\n<td>Active users, channels, messages, team privacy<\/td>\n<\/tr>\n<tr>\n<td>User activity<\/td>\n<td>Messages, calls, meetings organized and attended<\/td>\n<\/tr>\n<tr>\n<td>Device usage<\/td>\n<td>Users by platform (Windows, Mac, iOS, Android)<\/td>\n<\/tr>\n<tr>\n<td>App usage<\/td>\n<td>Active users and teams per app, total apps installed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>These reports are a good start, but to really dig into your data, you&#8217;ll want to create a custom dashboard.<\/p>\n<h3 id=\"making-a-custom-dashboard\" tabindex=\"-1\">Making a Custom Dashboard<\/h3>\n<p>Want to focus on the metrics that matter most to you? Here&#8217;s how to create a custom dashboard:<\/p>\n<ol>\n<li>Aller \u00e0 <strong>Analytics &amp; reports<\/strong> in the Teams admin center<\/li>\n<li>S\u00e9lectionner <strong>Custom reports<\/strong> under <strong>View reports<\/strong><\/li>\n<li>Cliquez sur <strong>New custom report<\/strong><\/li>\n<li>Name your report and choose a base report to start from<\/li>\n<\/ol>\n<p>Pro tip: The Teams usage report is a great starting point. It gives you a broad overview that you can build on.<\/p>\n<h3 id=\"using-dashboard-controls\" tabindex=\"-1\">Using Dashboard Controls<\/h3>\n<p>Once you&#8217;ve got your custom dashboard, you can fine-tune it:<\/p>\n<ul>\n<li>Use the date range selector to adjust the time period<\/li>\n<li>Apply filters to focus on specific departments or locations<\/li>\n<li>Switch between chart types (bar, line, pie) to visualize your data<\/li>\n<\/ul>\n<p>The goal is to create a dashboard that gives you useful insights at a glance. As Akshay Kothari, CPO at <a href=\"https:\/\/www.notion.so\/\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Notion<\/a>, says:<\/p>\n<blockquote>\n<p>&quot;The best dashboards don&#8217;t just show data \u2013 they tell a story about your team&#8217;s collaboration and highlight areas for improvement.&quot;<\/p>\n<\/blockquote>\n<p>Your dashboard should help you spot trends, identify issues, and make better decisions about how your team uses Teams.<\/p>\n<h2 id=\"setting-up-your-metrics\" tabindex=\"-1\" class=\"sb\">Setting Up Your Metrics<\/h2>\n<p>Let&#8217;s dive into choosing and setting up the metrics that matter most for your organization.<\/p>\n<h3 id=\"picking-data-sources\" tabindex=\"-1\">Picking Data Sources<\/h3>\n<p>Microsoft Teams Analytics offers a goldmine of information. Here&#8217;s what you can tap into:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Data Source<\/th>\n<th>What It Tells You<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Activit\u00e9 des utilisateurs<\/td>\n<td>Messages sent, calls made, meetings attended<\/td>\n<\/tr>\n<tr>\n<td>Team Usage<\/td>\n<td>Active users, channels created, privacy settings<\/td>\n<\/tr>\n<tr>\n<td>Utilisation des appareils<\/td>\n<td>Platform preferences (Windows, Mac, iOS, Android)<\/td>\n<\/tr>\n<tr>\n<td>App Usage<\/td>\n<td>Popular apps and usage frequency<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Don&#8217;t stop there. Consider pulling in data from your <a href=\"https:\/\/nboldapp.com\/fr\/modeles-pour-microsoft-teams\/gestion-de-projet\/\" style=\"display: inline;\">outils de gestion de projet<\/a> or CRM system for a fuller picture.<\/p>\n<h3 id=\"setting-measurement-rules\" tabindex=\"-1\">Setting Measurement Rules<\/h3>\n<p>Think about your organization&#8217;s goals. Trying to boost collaboration? Improve meeting efficiency? Increase app adoption?<\/p>\n<p>For meeting efficiency, you might track:<\/p>\n<ul>\n<li>Average meeting duration<\/li>\n<li>Number of participants per meeting<\/li>\n<li>Percentage of on-time meetings<\/li>\n<\/ul>\n<p>As Jacob Morgan, author of &quot;The Employee Experience Advantage&quot;, puts it:<\/p>\n<blockquote>\n<p>&quot;Understanding employee engagement through KPIs helps organizations create a thriving workplace culture. It&#8217;s not just about measuring; it&#8217;s about improving.&quot;<\/p>\n<\/blockquote>\n<h3 id=\"creating-custom-goals\" tabindex=\"-1\">Creating Custom Goals<\/h3>\n<p>Set targets for your metrics. For example:<\/p>\n<p>1. <strong>Increase active users by 20% in Q3<\/strong><\/p>\n<p>Track daily active users and aim for a 20% increase by quarter-end.<\/p>\n<p>2. <strong>Reduce average meeting duration by 15% by year-end<\/strong><\/p>\n<p>Monitor average meeting length and work towards a 15% reduction.<\/p>\n<p>3. <strong>Boost app usage by 30% in six months<\/strong><\/p>\n<p>Track which apps are being used and how often.<\/p>\n<h3 id=\"making-calculation-rules\" tabindex=\"-1\">Making Calculation Rules<\/h3>\n<p>To track these goals, set up calculation rules:<\/p>\n<ol>\n<li>Aller \u00e0 <strong>Custom Metrics<\/strong> in the <strong>Setup<\/strong> section of your Teams admin center.<\/li>\n<li>Create a formula using standard and event-specific metrics.<\/li>\n<li>Name your metric, give it a unit, and set the direction.<\/li>\n<\/ol>\n<p>For example, to calculate the percentage increase in active users:<\/p>\n<pre><code>(Current Active Users - Previous Active Users) \/ Previous Active Users * 100\n<\/code><\/pre>\n<h3 id=\"setting-update-times\" tabindex=\"-1\">Setting Update Times<\/h3>\n<p>Decide how often to refresh your dashboard. Weekly updates often strike a good balance between staying current and not getting overwhelmed.<\/p>\n<p>Kathryn Minshew, founder and CEO of <a href=\"https:\/\/www.themuse.com\/\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">The Muse<\/a>, notes:<\/p>\n<blockquote>\n<p>&quot;Tracking engagement KPIs allows organizations to proactively address issues before they become problems. It&#8217;s a powerful tool for creating a culture that employees want to be a part of.&quot;<\/p>\n<\/blockquote>\n<h6 id=\"sbb-itb-8be0fd2\" class=\"sb-banner\" style=\"color:transparent!important;line-height:0!important;padding:0!important;margin:0!important;\">sbb-itb-8be0fd2<\/h6>\n<h2 id=\"making-your-dashboard-work-for-you\" tabindex=\"-1\" class=\"sb\">Making Your Dashboard Work for You<\/h2>\n<p>You&#8217;ve set up your custom analytics dashboard in Microsoft Teams. Now let&#8217;s make it really shine.<\/p>\n<h3 id=\"organizing-your-layout\" tabindex=\"-1\">Organizing Your Layout<\/h3>\n<p>A clean layout = quick insights. Here&#8217;s how to nail it:<\/p>\n<p>Put your top metrics front and center. Group related data together. And use a grid for that pro look.<\/p>\n<p>Picture this: &quot;Daily Active Users&quot; at the top left, with &quot;Messages Sent&quot; and &quot;Meetings Attended&quot; right below.<\/p>\n<p>Want a simple two-column layout? Try this CSS:<\/p>\n<pre><code class=\"language-css\">.two-column {\n  display: grid;\n  gap: 20px;\n  grid-template-columns: 1fr 1fr;\n}\n<\/code><\/pre>\n<h3 id=\"adding-charts-and-graphs\" tabindex=\"-1\">Adding Charts and Graphs<\/h3>\n<p>Charts make data pop. Here&#8217;s how to add them:<\/p>\n<ol>\n<li>Hit the Configure button in the Data Viewer<\/li>\n<li>Pick your data source<\/li>\n<li>Choose Chart or Grid view<\/li>\n<li>Select your columns and chart type<\/li>\n<\/ol>\n<p>Teams offers these chart types:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Chart Type<\/th>\n<th>Meilleur pour<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Pie<\/td>\n<td>Parts of a whole<\/td>\n<\/tr>\n<tr>\n<td>Line<\/td>\n<td>Changes over time<\/td>\n<\/tr>\n<tr>\n<td>Bar<\/td>\n<td>Category comparisons<\/td>\n<\/tr>\n<tr>\n<td>Scatter<\/td>\n<td>Variable relationships<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"setting-up-data-filters\" tabindex=\"-1\">Setting Up Data Filters<\/h3>\n<p>Filters let you dig deep. To set them up:<\/p>\n<ol>\n<li>Go to dashboard settings<\/li>\n<li>Click &quot;Add Filter&quot;<\/li>\n<li>Pick the field to filter<\/li>\n<li>Set your criteria<\/li>\n<\/ol>\n<p>Example: Filter &quot;Messages Sent&quot; by department to spot communication trends.<\/p>\n<h3 id=\"creating-data-alerts\" tabindex=\"-1\">Creating Data Alerts<\/h3>\n<p>Don&#8217;t miss important changes. Set up alerts:<\/p>\n<ol>\n<li>Find the metric you want to track<\/li>\n<li>Click &quot;Create Alert&quot;<\/li>\n<li>Set your threshold and how you want to be notified<\/li>\n<\/ol>\n<p>You could set an alert for when daily active users drop below 80% of your target.<\/p>\n<h3 id=\"linking-dashboards\" tabindex=\"-1\">Linking Dashboards<\/h3>\n<p>Want the big picture? Link your dashboards:<\/p>\n<ol>\n<li>Head to dashboard settings<\/li>\n<li>Hit &quot;Link Dashboard&quot;<\/li>\n<li>Pick the dashboard to connect<\/li>\n<\/ol>\n<p>This is great for connecting overview dashboards with detailed ones.<\/p>\n<blockquote>\n<p>Kevin Magarian, Principal Program Manager at Microsoft, shows how customizing dashboards (like the Scope 2 emissions one) can highlight what matters most to your org. This approach speeds up analysis and decision-making.<\/p>\n<\/blockquote>\n<p>Remember: Your dashboard should work for YOU. Keep tweaking until it gives you the insights you need, fast.<\/p>\n<h2 id=\"connecting-other-tools\" tabindex=\"-1\" class=\"sb\">Connecting Other Tools<\/h2>\n<p>Teams analytics gets even better when you hook it up with other tools. Let&#8217;s see how you can supercharge your data analysis and make your workflow smoother.<\/p>\n<h3 id=\"using-power-bi\" tabindex=\"-1\">Utilisation <a href=\"https:\/\/www.microsoft.com\/en-us\/power-platform\/products\/power-bi\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Power BI<\/a><\/h3>\n<p>Power BI is a game-changer for Teams analytics. Here&#8217;s how to connect it:<\/p>\n<ol>\n<li>Open Power BI in Teams<\/li>\n<li>Frapper <strong>Cr\u00e9er<\/strong><\/li>\n<li>Pick <strong>Analyze your Teams data<\/strong><\/li>\n<\/ol>\n<p>Boom! You&#8217;ve got an auto-generated report that keeps itself fresh. It&#8217;s like having a personal data butler.<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Power BI Feature<\/th>\n<th>What&#8217;s Cool About It<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Interactive reports<\/td>\n<td>Your Teams data comes to life<\/td>\n<\/tr>\n<tr>\n<td>Data refresh<\/td>\n<td>Always up-to-date, no manual work<\/td>\n<\/tr>\n<tr>\n<td>Sharing<\/td>\n<td>Team up on your analytics<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Kevin Magarian from Microsoft says:<\/p>\n<blockquote>\n<p>&quot;Tweaking dashboards in Power BI, like the Scope 2 emissions one, lets you spotlight what your company cares about. It&#8217;s like putting your data on steroids &#8211; decisions get made faster.&quot;<\/p>\n<\/blockquote>\n<h3 id=\"nbold-setup\" tabindex=\"-1\"><a href=\"https:\/\/nboldapp.com\/fr\/\" style=\"display: inline;\">nBold<\/a> Setup<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/mars-images.imgix.net\/seobot\/screenshots\/nboldapp.com-efa6e611952e27c0802594bb2dbe4532.jpg?auto=compress\" alt=\"nBold\" style=\"width:100%;\"><\/p>\n<p>nBold is like a Swiss Army knife for Teams analytics and control:<\/p>\n<ol>\n<li>Grab nBold from the Teams app store<\/li>\n<li>Cook up custom templates for your teamwork<\/li>\n<li>Set some ground rules with governance policies<\/li>\n<\/ol>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>nBold Plan<\/th>\n<th>What You Get<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Pro ($3\/utilisateur\/mois)<\/td>\n<td>Template Builder, Team Creation, IT Governance<\/td>\n<\/tr>\n<tr>\n<td>CRM ($15\/utilisateur\/mois)<\/td>\n<td>All Pro stuff + CRM Integrations<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>nBold digs deeper into how you work together and puts your governance on autopilot. It&#8217;s like having a microscope and a robot assistant for your Teams data.<\/p>\n<h3 id=\"other-report-tools\" tabindex=\"-1\">Other Report Tools<\/h3>\n<p>Teams plays nice with other analytics tools too. Check these out:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Outil<\/th>\n<th>Ce qu'il fait<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Productivity Score<\/td>\n<td>Measures how well you&#8217;re collaborating<\/td>\n<\/tr>\n<tr>\n<td>Workplace Analytics<\/td>\n<td>Looks at how you communicate<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/www.syscloud.com\/teams-cloud-backup\/\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">SysCloud<\/a><\/td>\n<td>Backs up and exports data automatically<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>To plug these in:<\/p>\n<ol>\n<li>Head to the Teams admin center<\/li>\n<li>Aller \u00e0 <strong>Applications<\/strong> &gt; <strong>Manage apps<\/strong><\/li>\n<li>Find and install your tool of choice<\/li>\n<\/ol>\n<h3 id=\"exporting-your-data\" tabindex=\"-1\">Exporting Your Data<\/h3>\n<p>Sometimes you need to take your Teams data for a walk outside the platform. Here&#8217;s how:<\/p>\n<ol>\n<li>Use the Teams Export API for chat stuff<\/li>\n<li>PowerShell for automatic exports<\/li>\n<li>eDiscovery when you need to grab everything<\/li>\n<\/ol>\n<p>Heads up: If your export&#8217;s over 10GB or has more than 25,000 items, you&#8217;ll get a nested ZIP file. It&#8217;ll hang around for 3 days, so don&#8217;t forget to grab it.<\/p>\n<h2 id=\"fixing-problems\" tabindex=\"-1\" class=\"sb\">Fixing Problems<\/h2>\n<p>Setting up a Teams custom analytics dashboard isn&#8217;t always smooth sailing. Let&#8217;s look at some common issues and how to fix them.<\/p>\n<h3 id=\"common-issues\" tabindex=\"-1\">Common Issues<\/h3>\n<p>Here&#8217;s a quick rundown of problems you might face:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Issue<\/th>\n<th>Solution<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>No data in user activity report<\/td>\n<td>Wait 24 hours<\/td>\n<\/tr>\n<tr>\n<td>Wrong data for posts and replies<\/td>\n<td>Check for service issues<\/td>\n<\/tr>\n<tr>\n<td>Slow dashboard<\/td>\n<td>Optimize SQL queries and database<\/td>\n<\/tr>\n<tr>\n<td>Analytics tab not updating<\/td>\n<td>Restart Teams and sign in again<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If your user activity report is empty, don&#8217;t sweat it. Jennifer, a Teams user and Independent Advisor, says:<\/p>\n<blockquote>\n<p>&quot;Teams usage analytics can take up to 24 hours to update. If it&#8217;s still blank after that, open a support ticket with Office365 to check for server problems.&quot;<\/p>\n<\/blockquote>\n<h3 id=\"speed-improvements\" tabindex=\"-1\">Speed Improvements<\/h3>\n<p>Slow dashboards are a pain. Here&#8217;s how to speed things up:<\/p>\n<p>1. <strong>Optimize SQL queries<\/strong><\/p>\n<p>Filter first, join second, aggregate last. This order can make a big difference.<\/p>\n<p>2. <strong>Use the right database<\/strong><\/p>\n<p>Move raw data to a database built for fast analytics queries.<\/p>\n<p>3. <strong>Pre-filter and pre-aggregate<\/strong><\/p>\n<p>Create data views that are already filtered and summarized.<\/p>\n<p>4. <strong>Cache query results<\/strong><\/p>\n<p>For data that doesn&#8217;t change often, save the results to avoid repeating the same queries.<\/p>\n<h3 id=\"checking-data-accuracy\" tabindex=\"-1\">Checking Data Accuracy<\/h3>\n<p>Getting the numbers right is crucial. Here&#8217;s what to check:<\/p>\n<p>1. <strong>Licences<\/strong><\/p>\n<p>Make sure users have the right licenses (like Microsoft 365 E3 or E5).<\/p>\n<p>2. <strong>Reports<\/strong><\/p>\n<p>Check that the user activity report is turned on in Teams Admin Center.<\/p>\n<p>3. <strong>Permissions<\/strong><\/p>\n<p>Even Global Admins might need extra permissions for reports.<\/p>\n<p>4. <strong>Date ranges<\/strong><\/p>\n<p>Double-check you&#8217;re looking at the right time frame.<\/p>\n<h3 id=\"managing-updates\" tabindex=\"-1\">Managing Updates<\/h3>\n<p>Keep your analytics tools current:<\/p>\n<ul>\n<li>Set a schedule to check for Teams updates<\/li>\n<li>Turn on auto-updates if you can<\/li>\n<li>Always test new versions before rolling them out to everyone<\/li>\n<\/ul>\n<h3 id=\"backup-steps\" tabindex=\"-1\">Backup Steps<\/h3>\n<p>Don&#8217;t forget to protect your analytics data:<\/p>\n<ul>\n<li>Use the Teams Export API to save chat data regularly<\/li>\n<li>Set up PowerShell scripts for automatic exports<\/li>\n<li>Use eDiscovery for full data backups if you need everything<\/li>\n<\/ul>\n<h2 id=\"wrap-up\" tabindex=\"-1\" class=\"sb\">Wrap-Up<\/h2>\n<p>Custom analytics in Microsoft Teams can supercharge your organization&#8217;s collaboration and productivity. Here&#8217;s a quick rundown of how to make the most of your Teams analytics tools:<\/p>\n<h3 id=\"built-in-reports%3A-your-starting-point\" tabindex=\"-1\">Built-in Reports: Your Starting Point<\/h3>\n<p>Microsoft Teams comes with several useful reports right out of the box:<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Type de rapport<\/th>\n<th>What It Tells You<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Teams usage<\/td>\n<td>Who&#8217;s active, how many channels, message count<\/td>\n<\/tr>\n<tr>\n<td>User activity<\/td>\n<td>Messages sent, calls joined, meetings organized<\/td>\n<\/tr>\n<tr>\n<td>Device usage<\/td>\n<td>Who&#8217;s using what (Windows, Mac, iOS, Android)<\/td>\n<\/tr>\n<tr>\n<td>App usage<\/td>\n<td>Which apps are popular and where<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You can find these in the Microsoft Teams admin center. They&#8217;re a great place to start understanding how your team uses Teams.<\/p>\n<h3 id=\"make-it-your-own%3A-custom-dashboard\" tabindex=\"-1\">Make It Your Own: Custom Dashboard<\/h3>\n<p>Want to take it up a notch? Create a dashboard that fits your needs:<\/p>\n<p>1. <strong>Pick your metrics<\/strong><\/p>\n<p>Choose what matters to you. If you&#8217;re all about efficient meetings, track things like how long meetings last and how engaged people are.<\/p>\n<p>2. <strong>Filter your data<\/strong><\/p>\n<p>Want to see how the marketing team is doing this month? Use filters to zoom in on specific groups or time frames.<\/p>\n<p>3. <strong>Set up alerts<\/strong><\/p>\n<p>Don&#8217;t want to miss important changes? Set alerts. For example, get notified if fewer people are using Teams than usual.<\/p>\n<h3 id=\"power-up%3A-connect-with-other-tools\" tabindex=\"-1\">Power Up: Connect with Other Tools<\/h3>\n<p>Make your analytics even better by linking Teams with:<\/p>\n<ul>\n<li><strong>Power BI<\/strong>: Turn your data into cool, interactive reports.<\/li>\n<li><strong>nBold<\/strong>: Get deeper insights into how people work together.<\/li>\n<li><strong>Productivity Score<\/strong>: See how well your whole organization collaborates.<\/li>\n<\/ul>\n<h3 id=\"keep-improving\" tabindex=\"-1\">Keep Improving<\/h3>\n<p>Setting up analytics is just the start. Keep an eye on your dashboard and tweak things as you learn more. As Kevin Magarian from Microsoft puts it:<\/p>\n<blockquote>\n<p>&quot;Tweaking dashboards, like the Scope 2 emissions one, lets you spotlight what your company cares about. It&#8217;s like putting your data on steroids &#8211; decisions get made faster.&quot;<\/p>\n<\/blockquote>\n<h2 id=\"faqs\" tabindex=\"-1\" class=\"sb\">FAQ<\/h2>\n<p>Let&#8217;s tackle some common questions about Teams analytics to help you get the most out of this feature.<\/p>\n<h3 id=\"how-to-use-teams-analytics%3F\" tabindex=\"-1\">How to use Teams Analytics?<\/h3>\n<p>Using Teams Analytics is a breeze:<\/p>\n<ol>\n<li>Go to your team<\/li>\n<li>Click &quot;More options&quot; (&#8230;)<\/li>\n<li>Choose &quot;Manage team&quot;<\/li>\n<li>Hit the &quot;Analytics&quot; tab<\/li>\n<li>Pick your date range<\/li>\n<\/ol>\n<p>That&#8217;s it! You&#8217;ll see a ton of data about your team&#8217;s activity.<\/p>\n<table style=\"width:100%;\">\n<thead>\n<tr>\n<th>Data Point<\/th>\n<th>What It Shows<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Active Users<\/td>\n<td>Team members engaging with content<\/td>\n<\/tr>\n<tr>\n<td>Invit\u00e9s<\/td>\n<td>External collaborators in the team<\/td>\n<\/tr>\n<tr>\n<td>Total Messages<\/td>\n<td>Overall team communication volume<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Keep in mind: data updates every 24-48 hours, so give it time to reflect recent stuff.<\/p>\n<h3 id=\"does-microsoft-teams-have-analytics%3F\" tabindex=\"-1\">Does <a href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-teams\/group-chat-software\" target=\"_blank\" style=\"display: inline;\" rel=\"noopener\">Microsoft Teams<\/a> have Analytics?<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/mars-images.imgix.net\/seobot\/screenshots\/www.microsoft.com-fc1b1131357d6564c18898c731800cfd.jpg?auto=compress\" alt=\"Microsoft Teams\" style=\"width:100%;\"><\/p>\n<p>You bet! Teams comes with built-in analytics that show you how your team&#8217;s working together. Here&#8217;s the scoop:<\/p>\n<ul>\n<li>Any Office 365 user who&#8217;s in at least one internal team can access analytics.<\/li>\n<li>You can check out stats for single teams or get a big-picture view across teams.<\/li>\n<li>Teams analytics track active users, guest activity, and how many messages are flying around.<\/li>\n<\/ul>\n<p>Here&#8217;s a real-world example: A marketing team at Contoso Corporation used Teams analytics during a product launch. They saw a 40% jump in daily active users and 75% more messages in the week before launch. Talk about teamwork!<\/p>\n<blockquote>\n<p>&quot;Teams analytics have been a game-changer for us. It&#8217;s like having a finger on the pulse of our company&#8217;s teamwork&quot;, says Sarah Johnson, IT Director at Contoso Corporation.<\/p>\n<\/blockquote>\n<p>Want to make the most of Teams analytics? Try this:<\/p>\n<ol>\n<li>Check your stats regularly to spot trends<\/li>\n<li>Use the data to make smart decisions about your team<\/li>\n<li>Compare different teams to find what works best<\/li>\n<\/ol>\n<p><h2>Postes connexes<\/h2>\n<ul>\n<li><a href=\"\/fr\/8-feedback-tips-to-boost-microsoft-teams-adoption\/\" style=\"display: inline;\">8 conseils pour stimuler l'adoption de Microsoft Teams<\/a><\/li>\n<li><a href=\"\/fr\/microsoft-teams-hr-onboarding-guide-2024\/\" style=\"display: inline;\">Microsoft Teams HR Onboarding Guide 2024<\/a><\/li>\n<li><a href=\"\/fr\/integrate-microsoft-teams-with-lms-8-methods\/\" style=\"display: inline;\">Int\u00e9grer Microsoft Teams avec LMS : 8 m\u00e9thodes<\/a><\/li>\n<li><a href=\"\/fr\/10-tips-for-effective-progress-reports-in-microsoft-teams\/\" style=\"display: inline;\">10 conseils pour des rapports d'avancement efficaces dans Microsoft Teams<\/a><\/li>\n<\/ul>\n<p><script async src=\"https:\/\/app.seobotai.com\/banner\/banner.js?id=6726c0db8fd810d57844e5c9\"><\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Learn how to set up custom analytics in Microsoft Teams to enhance collaboration, track performance, and optimize productivity across your organization.<\/p>","protected":false},"author":11,"featured_media":13473,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[745],"tags":[],"class_list":["post-13474","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-teams"],"featured_image_src":"https:\/\/nboldapp.com\/wp-content\/uploads\/2024\/11\/undefined_image__1730598254904.webp","author_info":{"display_name":"Alexandre Cipriani","author_link":"https:\/\/nboldapp.com\/fr\/author\/alexandre-cipriani\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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