Beginner’s Guide: Using AI to Work Smarter in Microsoft 365

Beginner’s Guide: Using AI to Work Smarter in Microsoft 365

Microsoft 365 AI tools can save time, simplify tasks, and boost productivity across apps like Word, Excel, PowerPoint, Outlook, and Teams. Here’s what you need to know:

  • Microsoft 365 Copilot ($30 per user/month): Drafts documents, summarizes emails, builds presentations, and more.
  • Power Automate: Automates workflows, enhances them with AI for tasks like sentiment analysis and data extraction.
  • AI in Teams: Offers real-time transcription, meeting summaries, and action tracking.
  • Excel AI Features: Tools like Flash Fill and Copilot automate data tasks and generate insights.
  • Security AI: Detects risks and strengthens organizational security.

Quick Benefits:

  • 88% productivity boost and 77% less time searching for information.
  • Copilot adapts to your work habits for better suggestions over time.
  • AI tools are accessible even for non-technical users.

Start small by enabling Copilot, automating a simple workflow in Power Automate, or using AI features in apps you already know.

Microsoft Copilot Tips and Tricks to Boost Your Productivity

Microsoft 365 Copilot Basics

Let’s dive into the details of Microsoft 365 Copilot, a tool designed to enhance productivity by integrating advanced AI into your daily workflow.

About Microsoft 365 Copilot

Microsoft 365 Copilot combines large language models with Microsoft Graph and 365 apps to help users work smarter. It processes emails, documents, and chats to provide personalized suggestions, especially useful when preparing for meetings.

Here’s what users are saying:

  • 75% of users report they get more done in less time.
  • 57% feel more satisfied with their jobs.
  • Organizations estimate a 112%+ ROI within three years .

Setting Up Copilot

To start using Microsoft 365 Copilot, make sure you meet these requirements:

Requirement Details
License A Microsoft 365 subscription that includes Copilot
Security Multi-factor authentication must be enabled
Updates Use the Current Channel or Monthly Enterprise Channel
Access An Entra account linked to your Microsoft 365 subscription

For businesses, IT teams should first set up a test environment and run pilot tests with a small group of users. This helps pinpoint any issues and collect feedback before rolling it out across the organization .

"We’re transforming how we work, not just making tasks easier. Copilot helps us drive digital literacy and productivity…" – Mike Weideman, Senior IT Director, Dow

Using Copilot

Once set up, Copilot is ready to assist with everyday tasks. For instance, the IT team at Paysafe reported saving 10% to 50% of their time after integrating Copilot into their workflows . These results echo the productivity improvements reported by other users.

Here’s how Copilot can help across various Microsoft 365 apps:

Application Features and Uses
Word Draft and refine reports, edit documents
PowerPoint Build slides, translate content into 40 languages
Outlook Schedule focused work time, draft meeting agendas
OneNote Summarize and rewrite notes for clarity
Teams Create meeting notes and track action items

Start with basic tasks, then explore more advanced features as you go. Copilot adapts to your work habits, offering better suggestions the more you use it .

Power Automate for Task Automation

Power Automate

Once you’ve got a handle on Copilot, you can take your productivity even further with Power Automate.

Power Automate Overview

Power Automate, part of Microsoft 365, lets you set up automated workflows between apps and services. By combining it with AI Builder, Microsoft’s tool for adding intelligence to workflows, you can tackle tasks like sentiment analysis, text classification, and document processing .

Here are some ways Power Automate can simplify your work:

  • Extract data from invoices, receipts, or forms automatically
  • Route emails based on their intent
  • Analyze customer feedback to create sentiment reports
  • Send notifications and updates across multiple apps

Building Basic Workflows

Getting started with Power Automate is simple. A common first project is setting up an email monitoring workflow.

  1. Set Up Your First Flow
    Log in to Power Automate and select "New flow" > "Automated cloud flow." Use "When a new email arrives (V3)" as the trigger . This helps you manage your inbox by automating actions for incoming emails.
  2. Configure Actions
    Link your workflow to other services. For example, in an email automation setup, you can:

    Action Purpose
    Send Email Automatically reply to common questions
    Create File Save email attachments to SharePoint
    Post Message Share updates in Teams
    Create Approval Route documents for review

Once you’ve built a basic flow, you can layer in AI features for more advanced capabilities.

Adding AI Features to Workflows

Power Automate becomes even more powerful when paired with AI. For instance, Communication Square helped Professor Kevin Hallinan automate Slack message summaries and send concise email updates using AI .

You can also create an AI-enhanced workflow for customer feedback:

Step AI Feature Outcome
Collect Responses Forms Integration Organize feedback efficiently
Analyze Sentiment AI Builder Analysis Gauge customer mood automatically
Categorize Text Classification Sort feedback by topic or urgency
Alert Teams Conditional Routing Notify the right departments

For workflows involving invoices, AI Builder’s Form Processing can extract critical details like invoice numbers, vendor names, amounts due, payment terms, and deadlines . Be sure to keep the default Asynchronous Pattern setting enabled for smooth AI Builder performance in cloud flows .

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AI Tools in Microsoft Teams

Microsoft Teams has become a key platform for AI-powered collaboration, offering tools that simplify communication and improve efficiency. With a Copilot for Microsoft 365 license , users can access advanced AI features that reshape teamwork. These tools integrate smoothly with other Microsoft 365 applications, extending their productivity benefits.

Teams Meeting AI Tools

AI tools in Teams meetings offer real-time support and insights. For instance, real-time transcription automatically records spoken content, letting participants stay engaged in the discussion without needing to take notes. To enable this feature, meeting organizers should activate recordings and transcriptions before starting .

Feature Benefit Use Case
Real-time Transcription Captures spoken content automatically Keeps participants focused on discussions

Meeting Notes with Copilot

AI doesn’t just assist during meetings – it also helps organize information afterward. Copilot simplifies post-meeting tasks by capturing and structuring key details automatically.

"Microsoft Teams Copilot can help you with various tasks, such as summarizing conversations, creating meeting notes, finding information, even drafting emails, and more" – Vlad Catrinescu from Syskit

To make the most of Copilot’s capabilities:

  • Confirm that the spoken language aligns with the transcript settings .
  • Ensure all participants have the necessary access permissions.

A great example is how sales teams use Copilot during strategy discussions. It helps track client plans and identify follow-up actions, making client management smoother and more effective .

nBold and Other Teams Add-ons

nBold

Third-party tools further expand Teams’ AI features. For example, nBold offers templates and automation for collaboration, while Tactiq AI provides multilingual transcription and meeting summaries. These tools are especially useful in fields like customer support and sales, where they assist with reviewing queries and summarizing calls, improving response times and focus . Together with Microsoft 365’s built-in AI, these add-ons create a smarter and more efficient workflow system.

Common AI Uses in Microsoft 365

With tools like Copilot and Power Automate, Microsoft 365 integrates AI to simplify tasks and improve efficiency.

AI for Documents

In Word, Copilot helps users draft, refine, and summarize content through an easy-to-use panel.

Task AI Feature How It Helps
Writing Draft with Copilot Creates an initial draft from prompts
Editing Rewrite with Copilot Adjusts text for tone and clarity
Analysis Document Summary Condenses long documents into summaries

Excel users can take advantage of Flash Fill and Copilot to automate repetitive tasks like recognizing patterns or generating formulas . For instance, you can ask Copilot, "Create a bar graph of Q2 to Q3 sales growth," and it will instantly create a visual representation of the data .

"All AI-generated content can contain errors or outright fabrications, known as hallucinations. When you insert text that Copilot has generated into a document or email, be sure to fact-check it carefully."
– Howard Wen, Contributing Writer

AI isn’t limited to documents – it also enhances team collaboration.

AI for Team Projects

AI tools improve team productivity by 53% and cut routine task management by 40% . In SharePoint, teams can streamline workflows using project sites designed for innovation . Meanwhile, Copilot in Teams provides features like intelligent call summaries and automated insights .

AI for Security

AI in Microsoft 365 doesn’t just boost productivity – it also strengthens security. It helps detect both insider risks and external threats, with 90% of organizations identifying vulnerabilities .

"Fundamentally, a company’s employees are usually trying to do the right thing. But sometimes intention is different than outcome."
– Bret Arsenault, Microsoft’s chief information security officer and corporate vice president

Defender for Cloud Apps monitors activities like suspicious logins and potential ransomware attacks, ensuring security without disrupting workflows .

Conclusion

Key Insights

Microsoft 365 AI simplifies workflows and automates repetitive tasks, making daily operations smoother. With tools like Microsoft 365 Copilot, which uses large language models and Microsoft Graph, productivity gets a noticeable boost in apps like Word, Excel, PowerPoint, Outlook, and Teams . Here’s what users have experienced:

Productivity Metric Improvement
Overall Productivity 88% increase
Focus on Meaningful Work 74% of users
Reduced Information Search 77% time saved

These numbers highlight how AI integration can reshape the way you work. Tools like Power Automate with AI Builder offer an easy way to add intelligence to automated workflows , while Teams AI tools make collaboration easier with features like meeting summaries and action items .

How to Get Started

To make the most of Microsoft 365 AI, take it one step at a time. Here’s how you can begin:

  • Use apps you already know, like Word and Excel, and try Copilot for creative and analytical tasks .
  • Turn on essential security measures, such as MFA, and set up Conditional Access policies .
  • Dive into Power Automate’s AI features through its user-friendly home page .

"With our new copilot for work, we’re giving people more agency and making technology more accessible through the most universal interface – natural language." – Satya Nadella, Chairman and CEO, Microsoft

Real-world examples show how impactful these tools can be. For instance, Paysafe’s IT team saved between 10% and 50% of their time using Microsoft 365 Copilot . Similarly, Dow has used Copilot to enhance digital skills and overhaul workflows across their organization .

Consider exploring Microsoft Copilot Studio to create custom AI agents tailored to your business needs . Start small – pick one app – and gradually expand your AI capabilities across the Microsoft 365 suite.

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